GENERAL CONDITIONS OF SALE AND USE
TERMS OF SALES
Between the Company ESPACE ORIENTAL,
duly authorized for the purposes hereof.
The company can be reached by email using the contact form accessible via the site's home page.
Hereinafter the “Seller” or the “Company”. On the one hand, And the natural or legal person purchasing products or services from the company in Canada, Hereinafter, "the Buyer", or "the Customer" On the other hand, It has been exposed and agreed as follows:
PREAMBLE
The Seller offers a range of natural and organic care and hygiene products for consumers in Canada, marketed via its website ( http://www.espaceoriental.com ). The list and description of the products offered by the Company can be consulted on the aforementioned sites.
Article 1: object
These General Conditions of Sale govern the rights and obligations of the parties in the context of the online sale of Products or Services offered by the Seller in Canada.
Article 2: General provisions
These General Conditions of Sale (CGV) govern sales of Products or Services made via the Company's website and form an integral part of the Contract between the Buyer and the Seller. They are enforceable against the Buyer who accepts them before placing an order.
The Seller reserves the right to modify these conditions at any time by publishing a new version on its website. The applicable General Terms and Conditions are those in force on the date of payment of the order. These T&Cs can be consulted on the Company's website at the following address: [link to the T&Cs].
The Company ensures clear and unreserved acceptance of these conditions by setting up a check box and a validation click. The Customer declares to have read and accepted all of these General Conditions of Sale, as well as any Special Conditions of Sale linked to a product or service.
The Customer acknowledges having received the advice and information necessary to assess the suitability of the offer to its needs.
The Client declares to be legally capable of contracting under the laws in force in Canada.
Unless proven otherwise, the information recorded by the Company constitutes proof of all transactions.
Article 3: Price
The prices of the products sold on the website are indicated in Canadian Dollars, excluding taxes, and are specified on the Product description pages. They are also indicated all taxes included on the order page, excluding specific delivery costs. Delivery costs will be communicated to the Buyer during the sales process.
Article 4: Conclusion of the contract online
In accordance with current law, the Customer must follow a series of steps to conclude the contract online and place the order. Details of these steps are available on the Company's website.
Article 5: Products and services
The essential characteristics of the products offered for sale, as well as their respective prices, are presented on the Company's website.
Article 6: Compliance
The Seller assumes the guarantees of conformity and relating to hidden defects of the products in accordance with the legislation in force.
Article 7: Delivery terms
Delivery times are indicated on the Company's website. In the event of a delivery delay, the Customer will be informed.
Article 8: Payment terms
Payment is due immediately upon ordering. Payment terms are specified on the Company's website.
Article 9: Right of withdrawal
The Customer has a right of withdrawal within fourteen (14) days from receipt of his order, in accordance with the legislation in force in Canada. The procedures for exercising this right are explained on the Company's website.
Article 10: Guarantees
The Seller assumes the guarantees of conformity and relating to hidden defects of the products in accordance with the legislation in force in Canada.
Article 11: Complaints and mediation
If necessary, the Customer may submit a complaint by contacting the company using the contact details provided on the Website.
Article 12: Protection of personal data
In accordance with current law, the Seller processes personal data. The Customer may exercise his rights relating to this data by following the procedures indicated on the Company's website.
Article 13: Applicable law and clauses
All clauses in these general conditions of sale, as well as all purchase and sale transactions resulting therefrom, are subject to the law in force in Canada.
Article 14: Consumer information
The legal provisions are accessible on the Company's website to inform consumers.
Article 15: Nullity and modification of the contract
If one of the stipulations of the contract is canceled, this will not affect the other stipulations which will remain in force between the parties.
These general conditions of sale are up to date as of July 3, 2023. For any additional information, please contact the Company at the following address: contact@espaceoriental.com